North Queensland Open for Business

We're encouraging North Queensland businesses to share information about being back to business, so we can host this information on our website and social media channels for Townsville North Queensland. 

While it's still early days and many hurdles ahead, our focus is now shifting to getting our North Queensland business community, and our tourism industry, back to business soon as possible - acknowledging that safety always comes first.

With so many small businesses in our region, these owner/operator businesses have already felt the financial pinch of this weather event. With the immediate effects of the rain event felt right across our North Queensland region, the region is recovering not only from the flooding impacts, but also from the reputation damage of coverage in our southern tourism source markets. 

We acknowledge that there are still many in our community who are impacted, or yet to return to their homes, so we are not ready to welcome visitors back just yet, but we are preparing ahead. We're seeking information to share that North Queensland is OPEN for business. To help us share this message outside of the region, we need you. 

What do you need to do? 

Simply, complete the fields below and include information about:

• Your business name
• Your product/service/experience
• Any updates/changes to your business, and what guests/consumers need to know?

Your information will be hosted on townsvillenorthqueensland.com.au on a dedicated landing page which will be shared with guests and consumers from within and outside our region.

Support available

We will continue to advocate for targeted business relief, and the following resources are available to assist:

Stay informed: Access real-time updates on weather warnings, road closures, emergency news, school closures, and power outages via your local council’s disaster dashboard:

• Townsville Dashboard

• Hinchinbrook Dashboard

• Burdekin Dashboard

• Charters Towers Dashboard

Community Recovery Hubs: If you are experiencing hardship, these hubs offer financial assistance, emotional support, and grant applications. Learn more: North and Far North Tropical Low Community Support

Personal Financial Assistance: Eligible residents can access $180 emergency payments (up to $900 for a family of five), plus additional support for household whitegoods, structural repairs, and reconnection of services. Check eligibility here.

Community Recovery Lifeline: If you’re feeling overwhelmed, disaster counsellors are available 24/7 at 1800 116 671.

Insurance Claims: If you're facing challenges with your insurer, the Insurance Council of Australia can assist. Find support here.

Visit Townsville North Queensland's official visitor website HERE.