Townsville North Queensland Welcomes You Program

The Townsville North Queensland Welcomes You Program has been developed to inspire everyone involved in welcoming guests to become proud hosts and deliver exceptional experiences so that our guests become passionate advocates for our region.

Townsville Enterprise is excited to be part of the launch of the Queensland Welcomes You initiative, with its suite of online welcome programs for each of Queensland’s tourism regions, along with in-person workshops scheduled for early 2025. 

Who can participate?

The program is open to all businesses that play a role in welcoming and hosting guests in our region as well as passionate volunteers.  Program participants may include those working in hotels, venues, transport, tours, events, attractions, retail, restaurants, cafes and bars, as well as volunteers across the visitor economy. 

What you’ll gain
  • Increase your knowledge of our region to create stories and unique experiences to share with guest
  • Be recognised as a regional host and an important part of a broader Queensland network of welcoming hosts
  • Receive a certificate of completion to use in promoting your regional host status and part in the network of hosts Queensland wide
What you’ll learn

There are five modules in the online program covering topics such as:

  1. World-class hosting principles
  2. Accessibility and inclusion
  3. Storytelling
  4. Regional specific content on our Aboriginal and Torres Strait Islander Peoples culture and environmental sustainability
  5. Local experiences and tourism products

The five modules vary in length from 5 to 40 minutes to complete and the overall course duration should take approximately 1.5 hours.

Register for the online training

Visit the Queensland Welcomes You login page, and follow these steps to create an account and access the training. DOWNLOAD INSTRUCTION SHEET

REGISTER

If you have any questions about the Program or the registration process, contact tel@tel.com.au.

The Queensland Welcomes You initiative is proudly funded by the Queensland Government and delivered by the Queensland Regional Tourism Network.

Tourism & Events

Prinicipal Partner
Major Partners
Platinum Members